FacebookTwitterInstagramYoutube

Frequently Asked Questions:

Q:  HOW DO I KEEP UPDATED WITH NEWS OF THE EVENT?

A:  Find us on Facebook: LCC Live, Twitter @LCCLiveEvents and Instagram @lccliveevents

 

Q:  WHERE CAN I BUY GENERAL TICKETS?

A:  Our online ticketing agencies are www.ticketline.co.uk, www.ticketmaster.co.uk, www.gigantic.com, www.ticketzone.co.uk

 

Q:  WHAT TICKETS ARE AVAILABLE TO PURCHASE?

A:  We offer a number of different types of tickets for each event, however these vary from show to show. Please refer to our ticketing agencies for full details.

 

Q:  HOW MUCH ARE TICKETS TO PURCHASE?

A:  Ticket prices vary between shows, please refer to our ticketing agencies for each individual show.

 

Q:  WHERE CAN I PURCHASE WHEELCHAIR VIEWING PLATFORM TICKETS?

A:  These can only be bought via Ticketline on 0844 888 9991, subject to availability

 

Q:  ARE CHILDREN ALLOWED TO ATTEND?

A:  All children under the age of 16 are to be accompanied by an adult over the age of 18. 

Children under 12 months old are admitted free of charge and do not require a ticket 

*For our shows in Montrose Scotland children under 12 are not permitted*

 

Q: ARE WE ALLOWED TO BRING FOOD, DRINK, CHAIRS, TENTS OR UMBRELLAS?

A:  In accordance with licencing none of these items are allowed in the venue. Full bar and a variety of catering facilities meeting all dietary needs will be available at each show.

 

Q:  WHAT CAN I BRING IN TO THE VENUE?

A:  Wheelchairs, mobility scooters, walking sticks, blankets, people requiring assistance on crutches are all permissible into the venue. 

We also allow patrons to bring 1 UNOPENED 500ml bottled water

 

Q:  WHAT TIMES DO GATES OPEN?

A:  Time of gates vary, please check your tickets.

 

Q: WILL THERE BE A CASH MACHINE AVAILABLE TO USE AT THE EVENT?

A: No cash machines will be provided at the event.

 

Q: IF IT RAINS, WILL THE CONCERT STILL GO AHEAD?

A: Yes, concerts are only ever cancelled due to the weather conditions if conditions become dangerous.

 

Q: HOW DO I APPLY TO BECOME A CATERER IN THE ARENA?

A: For catering enquiries, please email info@lcclive.co.uk. Please put CATERING CONCESSION in the subject line

 

Medical note: People with specific dietary needs for diabetes etc, please bring a note and present this to the senior stewards at the event entrance.

 

Refund Policy:

We regret that tickets cannot be exchanged or refunded after purchase unless the event is cancelled completely. The management cannot be held liable for any tickets which are lost, damaged or stolen. Removing any part of, altering or defacing the tickets may invalidate your ticket. If the event is postponed, the promoter and/or venue management will honour the ticket for the re-scheduled performance. It is the responsibility of the ticket holder to ascertain the date and the time of any re-scheduled event.