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Big Top Tent Inverness - FAQ's

Q:  HOW DO I KEEP UPDATED WITH NEWS OF THE EVENT?

A:  Keep up to date on our social media:

  • Facebook: Live in the City 
  • Twitter: @LiveInInverness
  • Instagram @lccliveevents

 

Q:  WHERE CAN I BUY TICKETS

Our official ticketing agencies are:

Personal callers can buy tickets from Caffery’s Menswear, Eastgate Shopping Centre, Inverness, IV2 3PP.

 

Q:  WHAT TICKETS ARE AVAILABLE TO PURCHASE?

A: General Admission Standing

 

Q: WHERE IS THE BIG TOP TENT TAKING PLACE?

A: The Big Top Tent will be in Bught Park, Inverness, IV3 5SR

 

Q:  HOW MUCH ARE TICKETS TO PURCHASE?

A:  Ticket prices vary between shows 

 

Q: WHEN WILL TICKETS BE SENT OUT?

A. Tickets will be dispatched approximately 4 weeks prior to the concerts.

 

Q:  WHERE CAN I PURCHASE ACCESSIBILITY PLATFORM TICKETS?

A:  These can only be bought via Ticketline on 0844 888 9991, subject to availability.

 

Q: I HAVE AN ENQUIRY REGARDING MY TICKETS, WHO CAN I CONTACT?

A: You need to contact the ticketing agency that you purchased your ticket from.

 

 

 

 Q:  WHAT TIMES DO GATES OPEN?

A:  Gates to The Proclaimers open at 3pm

Gate times for the other acts will be announced later.

 

Q: I HAVE LOST MY TICKET, WHAT CAN I DO?

A: Unfortunately, tickets cannot be replaced under any circumstances. Please keep your ticket safe!

 

Q:  ARE CHILDREN ALLOWED TO ATTEND?

A:  All children under the age of 16 are to be accompanied by an adult over the age of 18. 

Children under 12 months old (1 year) are admitted free of charge and do not require a ticket.

 

Q: WILL THERE BE SECURITY?

A: We will have enhanced security in the arena to ensure your safety & wellbeing. 

Please be aware that at present we are using enhanced security and we would respectively ask you to cooperate fully with our safety teams, security and police, and allow extra time to gain entry to the arena.

 

Q:  WHAT CAN I BRING IN TO THE VENUE?

A:  Wheelchairs, mobility scooters, walking sticks, blankets, people requiring assistance on crutches are all permissible into the venue. 

We also allow patrons to bring 1 UNOPENED 500ml bottled water

 

Q: ARE WE ALLOWED TO BRING FOOD, DRINK, CHAIRS, TENTS OR UMBRELLAS?

A:  In accordance with licencing none of these items are allowed in the venue. Full bar and catering facilities will be available at each show.

Guests are responsible for the security of all  personal belongings. 

Ticket holders who leave the venue will not be permitted to re-enter the venue.

 

Q: CAN I BRING MY CAMERA

A: No professional cameras, or cameras with zoom lens are allowed into the arena.

 

 

Q: IS THERE PARKING AVAILABLE?

City Centre parking is recommended. Disabled parking is available close to venue. A map will be issued in due course.

 

Q: PUBLIC TRANSPORT OPTIONS?

A: The nearest train station is Inverness Station, Academy Street, Inverness, IV2 3PY

The nearest bus station is Inverness Bus Station, Margaret Street, Inverness, IV1 1LT

 

Q: WILL THERE BE A CASH MACHINE AVAILABLE TO USE AT THE EVENT?

A: No cash machines will be provided at the event.

 

Q: IF IT RAINS, WILL THE CONCERT STILL GO AHEAD?

A: Yes, concerts are only ever cancelled due to the weather conditions if conditions become dangerous.

 

Warning – Excessive exposure to loud music may cause damage to your hearing. Please note that pyrotechnics, lasers, smoke machines, strobe lighting or other special effects may take place during some performances.

The Event is outdoors. You are strongly advised to bring appropriate clothing and footwear to protect against potential inclement weather.

 

Remember the do's: 

Do have your ticket with you at all times

Do arrive in good time prior to the commencement of the concert

Do allow ample time to take advantage of the toilet facilities

Do bring clothing suitable for all weather conditions

Do put any rubbish in bins provided for you

Do look for official merchandise and concession outlets - all located within the arena

Do avoid unlicensed traders outside of the grounds offering inferior goods

Do consider others when moving around the arena

Do consider local residents when entering and exiting the arena

Do tune into local media for traffic updates

Remember the don'ts:

Do not bring umbrellas into the arena

Do not smoke outside of the designated smoking areas

Do not bring drink or food into the concert arena

Do not leave valuables on display in your vehicle

Do not bring folding chairs etc into the arena

Do not bring bags larger than A4 size into the concert arena

Please be aware that roads in and around Inverness are expected to be very busy on the day of the concert. You should allow plenty of time to travel to the site and make you way to the venue, car parks etc.

The organisers or their partners cannot be held responsible for delays getting to the venue or getting out of the venue.

Please follow signs and instructions from Police and safety stewards.

Medical note:

People with specific dietary needs for diabetes etc, please bring a note or medical ID and present this to the senior stewards at the event entrance.

Please note:

Before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead.

By purchasing a ticket you, and all persons accompanying you agree to the aforementioned terms and conditions.

LCC Live hold the right to change these terms and conditions at any given time.

 

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